Q&A with Denise Shafer
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Q&A
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A: I have only been with Primerus for a few weeks and am the new Member Services Coordinator. I will be working closely with the Primerus Personal Injury Institute members, as well as member organization such as the Marketing Partners and Staff Section and the Women Lawyers Section. I am eager to jump in!
A: I was a front desk staff member at Court One Athletic Clubs in Lansing, Mich., where I would greet guests and check them in. I did this so I could pay for court time and get individual tennis lessons.
A: Since I was in high school, through college at Western Michigan University, all my jobs have been in hospitality/ customer service/marketing/sales. I put myself through college working as a sales representative at West Hills Athletic Clubs. I then worked for at Skanska International Construction Company helping write proposals and bid on construction management projects, then moved to a sales position at Cumulus/Citadel Broadcasting selling radio ads in West Michigan. For the past decade, I was a sales manager for an elite country club corporation in Grand Rapids.
A: When I was interviewing for a sales assistant position, she said it would be a waste of time, and that I needed to go straight into sales. Then, she gave me the Yellow Pages, and told me to start calling people. Radio sales gave me thick skin and pushed me out of my comfort zone. Sales also gave me an opportunity to meet and work with many different types of individuals; from owners to CEOs and presidents of major corporations. I’ve seen and spoken with many different people with unique backgrounds.
A: “Surround yourself with people that build you up.” - Words to the wise from my mom.
A: Play pickleball – want to learn what all the hype is about! I also want to play tennis on clay and grass, as I currently have only played on hard court.
A: Pilot – would love to get my pilot’s license eventually.
A: I help out at my kids’ school as much as possible – going on field trips, being in their classroom, and helping their teachers with classroom projects.
A: Probably the artwork my kids make me in school and bring home.
A: Going on the ferry to Mackinac Island, and visiting the Grand Hotel, riding our bikes around the island, and getting fudge with my parents and sister, Diana.
A: Movie: Any romantic comedy (rom-com).
Book: Just started reading “The Alchemist,” which is great so far!
A: Smoky Mountains National Park – hiked to the highest point, Clingmans Dome at 6,643 feet where we were able to see more than 100 miles of scenery.
A: Travel – I love going to new places.
A: “You have power over your mind – not outside events. Realize this, and you will find strength.” - Marcus Aurelius.
A: All the U.S. tennis greats – Andre Agassi, Pete Sampras, Venus Williams, and Serena Williams.
A: Go to Wimbledon, sit center court! Eat at Gordon Ramsey’s original restaurant in London (since I’m at Wimbledon already). Road trip to each U.S. state.