with Employee Background Checks agencies to conduct background checks on applicants and employees have increasingly become targets of lawsuits alleging violations of the Federal Fair Credit Reporting Act (FCRA) and related state laws. These statutes which impose highly specific disclosure, authorization and notice requirements when obtaining information from consumer reporting agencies are technical minefields requiring aggressive compliance efforts and exhaustive attention to detail. Minor missteps bear low hanging fruit for plaintiffs' attorneys, and the recent prevalence of class action FCRA claims has proven costly for several major employers, including Publix ($6.8 million settlement), Home Depot ($1.8 million settlement) and K-Mart ($3 million settlement). The following five points of advice, while not a comprehensive guide to compliance, can help avert common mistakes and offer a strong first line of defense against FCRA liability. standalone disclosure that a consumer report may be obtained a consumer report, or cause a consumer report to be procured, for employment purposes with respect to any consumer, unless... a clear and conspicuous disclosure has been made in writing to the consumer at any time before the report is procured or caused to be procured, in a document that consists solely of the disclosure, that a consumer report may be obtained for employment purposes[.]" 15 U.S.C. § 1681b(b)(2)(A)(i) (emphasis added). Because FCRA does not define "clear and conspicuous," employers and their attorneys are left looking to other statutes and case law to patch together factors that have resulted in findings of clarity and conspicuousness. While this standard can be subjective, elements that courts have considered (under the FCRA or in other contexts that require clear and conspicuous disclosures) include, in part: emphasized in some way (i.e., bold or capital letters); made aware of the notice; language is included; and drafted, overly technical or otherwise incomprehensible. Club, Inc., 695 F. Supp. 2d 689 (S.D. Ohio 2010). Accordingly, the disclosure should be in an easily readable font (both font type and size), ideally with the "Disclosure" heading bolded, capitalized, underlined or otherwise emphasized. The disclosure should state in plain language, without extraneous technical or distracting information or legalese, that the care and labor and employment law. In addition to drafting federal Fair Credit and Reporting Act (FCRA) forms and notices for employers, he counsels clients on all aspects of the FCRA, state-specific fair credit reporting acts, and matters relating to background checks under Title VII of the Civil Rights Act and state-specific fair employment acts. 9 Thurlow Terrace Albany, New York 12203 Fax: 518.462.4199 icrh.com |